Refund Policy

At Pressbuddy Software Solutions, we strive to provide the highest quality of service and customer satisfaction. However, we understand that circumstances may arise where refunds are requested. Please review our refund policy below:

1. Advance Payments

All advance payments made at the time of service booking are non-refundable. This includes, but is not limited to, services such as:

  • Domain registration
  • SSL certificates
  • Hosting
  • Any development work initiated as part of the project

If the order is canceled by the client after the advance payment, no refund will be issued, as the payment covers the initial resource allocation, setup, and administrative expenses.

2. Service Cancellation

If the client cancels any ongoing services or maintenance agreements after the commencement of services, the advance payment is non-refundable.

For services paid in full for the year (such as hosting or maintenance), refunds will not be issued. However, the amount paid can be considered as a credit balance for:

  • Use in any future projects or new services requested by the client.
  • Continued use once the maintenance or hosting period resumes.

This balance will remain available for a period of up to 12 months from the date of cancellation.

3. Custom Software Development Services

Once a project has been approved and development work has begun, any payments made toward the project are non-refundable. This includes design, coding, testing, and deployment phases.

4. Changes to this Policy

We reserve the right to update or modify this refund policy at any time, without prior notice. Any changes will be posted on this page.

If you have any questions or concerns regarding our refund policy, please contact us at [email protected].